Introduction
Welcome to CliffBox.
This Privacy Policy explains how we collect, use, and protect your information when you use the CliffBox mobile application and related services ("CliffBox", "we", "us", or "our").
By using CliffBox, you agree to the terms of this Privacy Policy.
Information We Collect
We collect only the information necessary to operate and improve the CliffBox experience.
- Email address (if you choose to link your account)
- Username (if you create an account)
- Information you provide when contacting us
- Device type and operating system
- App usage data and session activity
- Approximate location (via IP address)
- Transaction data (coin purchases)
- Payments are processed by third-party providers. CliffBox does not store your full payment details.
How We Use Your Information
We use your information to:
- Deliver and improve your viewing experience
- Enable access to purchased content (coins and unlocked episodes)
- Maintain and improve app performance
- Communicate important service updates
- Send special offers and updates, only if you have opted in
- Detect and prevent fraud or misuse
We only use your contact details for the purpose they were provided. Your email is used for account recovery and service updates — never shared with third parties for their own marketing.
Account Use and Data Persistence
You may use CliffBox without creating an account.
However, if you do not link your account to an email address, your viewing history, progress, and purchases may not be recoverable if you change devices or reinstall the app.
How We Share Information
We do not sell your personal data.
We may share limited information with:
- Payment processors (to complete transactions)
- Service providers (analytics, hosting, and security)
- Legal or regulatory authorities where required by law
Data Storage and Security
We use reasonable technical and organisational measures to protect your information.
Your data may be stored on secure servers operated by trusted service providers, which may be located in different countries. All data handling is conducted in accordance with GDPR principles.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communications at any time
- Object to or restrict certain processing activities
To exercise any of these rights, please contact us using the details below.
Cookies and Tracking Technologies
CliffBox may use cookies or similar technologies to understand how users interact with the app, improve performance and functionality, and enhance the overall user experience.
Children's Privacy
CliffBox is not intended for children under the age of 13 (or the applicable minimum age in your country). We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify users where appropriate. Continued use of CliffBox means you accept the updated policy.
Contact Us
If you have any questions or requests regarding this Privacy Policy or your data, reach out to us directly.